Eight work worlds of a Swiss SME, on one shared ERP platform.

Enter once, correct everywhere

Master data & documents

A customer, an article, a supplier is created exactly once and is the same entity in the quote, order, stock issue, invoice and accounting. No duplicate maintenance, no contradictory addresses, no Excel island that nobody reconciles anymore. Billing, delivery and correspondence addresses hang on the same customer and validate against the Swiss postal code; the same physical address sits in the system only once, instead of as a duplicate in every module. Articles carry several units and tax rates per country, documents are filed GeBüV-compliant. The switch from Bexio, Topal or Excel runs as a bulk import via mapping templates, instead of every record by hand. Clean master data is not busywork, but the foundation on which every later document is automatically correct.

From lead to paid invoice, without a break

Sales & CRM

Sales does not lose its context when moving into finance: lead, campaign, activity, quote, order, QR-bill and open item hang on the same customer file. You run the pipeline by drag and drop, quotes convert to orders in one click and on to invoices, eBill sending reports the status back. ewws bills recurring revenue by itself: subscription models by quantity or time, an automatic invoice run per month or year, without anyone having to think about it. At the counter, the POS register sells from the same article master. Fewer tool changes means faster invoicing, and faster invoicing means earlier payment.

Pay only for what was ordered and delivered

Purchasing

ewws automatically checks order, goods receipt and supplier invoice against one another: the three-way match catches quantity and price deviations before a wrong invoice is paid. Incoming PDF invoices are read in by OCR capture, the role-based approval workflow records who authorized what. Payments go to the bank directly as an ISO 20022 pain.001 bundle, without anyone typing IBANs into e-banking. Every step has a clear link to inventory, finance and audit. This not only saves time, it prevents the expensive mistakes: double payment, overpayment, goods paid for but never delivered.

One stock, in real time, without a nightly run

Inventory & logistics

Sales, purchasing and inventory see the same stock in the same second: no nightly reconciliation run, no difference between system and shelf. Several warehouses, serial numbers and batches stay traceable, the minimum stock triggers the reorder suggestion by itself before an article runs out. You count the inventory on mobile via the iOS app directly at the shelf, instead of typing lists. Every movement stays reconstructable, not just the total at month-end. Whoever knows their stock in real time ties up less capital in the warehouse and loses no sale because goods are wrongly considered out of stock.

Make work manageable, not just documented

Service, production & project

Projects, service, production, maintenance and field sales run on the same role and data structure. Project phases, postings and forecast stand against the budget: you see whether a mandate still holds while you can still react, not only afterwards. Technicians report service jobs back on mobile via the iOS app, maintenance hangs on the maintenance calendar and the asset, field sales plans the route and uploads documents directly from the iPhone. Dispatch drags jobs onto the right technician on the dispatch board, actual time, material and photos are captured directly on the service order and carried through to the invoice, and the project plan shows phases with dependencies and the critical path. This turns recorded work into manageable work: every hour is assigned to a project, every billable service ends up in the invoice instead of being forgotten.

Fewer open items, faster closing

Finance & controlling

Every day an invoice is dunned earlier is liquidity in your account instead of with the customer. ewws shows the open items at a glance in the morning and suggests the due dunning run by itself, instead of you collecting it at month-end. Postings happen where the document arises, and never twice: sales invoice, incoming payment from the camt.053 bank import and dunning find each other automatically. Cost accounting runs in the same ledger instead of in an Excel side world: cost centers and cost objects, allocation keys and internal allocations up to the operating statement (BAB) show not only that money was spent, but on what. The VAT return stands at the push of a button against the ESTV form, the closing wizard leads with clear review steps to an audit-capable year-end closing, without external preparation. The GeBüV document archive with a hash chain means: your auditor reads the same source as you, no export, no follow-up questions.

A payroll run that is Swissdec-compliant by itself

HR & calendar

HR, calendar and payroll run integrated on shared master data and permissions. The payroll run calculates AHV, IV, EO, ALV, BVG, UVG, UVGZ and withholding tax in one bundle and reports via Swissdec ELM 6.0 to compensation funds and insurers, without a side calculation in Excel. Accident and illness claims (UVG, UVGZ and KTG) go via Swissdec KLE 2.0 with their own workspace and audit trail. You manage the calendar by drag and drop, employees report hours in the iOS app, overtime and a skill overview are available in HR reporting. Payroll is the task with the highest error risk and the hardest deadline: ewws takes both out of the month-end.

Management and audit read the same source

Governance

Management and the auditor see the same figures, decisions and data movements, no separate tool and no rebuilt export that is already outdated when created. The management statistics show top customers, revenue distribution and Pareto, the activity heatmap shows which work world runs how strongly and when. The audit cockpit keeps an append-only trail with a hash chain across all modules: who changed what and when is provable, not claimed. When the audit reads the same source as management, the review shrinks from weeks to spot checks, and management decisions rest on figures instead of gut feeling.

For fiduciaries and accounting

Fiduciary: every client cleanly separated, every deadline in view.

Manage several clients in parallel, rolling days and closings in the fiduciary cockpit, VAT returns on the ESTV scheme, a payroll run with Swissdec ELM, GeBüV audit-proof, and the fiduciary portal as a shared workspace with the customer. ewws is multi-tenant from the start, not as an add-on to single-workstation software.

Dunning levels, default interest, eBill, ISO 20022 banking and consolidation are at the core. The fiduciary controls onboarding, license and closings per client without a workaround list on the side. The switch from Bexio, Topal or Abacus runs via the migration wizard with chart-of-accounts takeover.

For shop and online

Retail: register, inventory and accounting on one data foundation.

Table and counter register, inventory with serial numbers and batches, e-commerce over an open data link to Shopify, WooCommerce, Magento and your own Swiss platforms, eBill sending, several VAT rates per receipt. The Mac app is the strong center, the iOS app handles the mobile register and stock-taking directly at the shelf. Web shop and counter share articles and stock in real time, without a separate POS system with its own master-data silo.

Swiss receipt obligations, daily takings with a log, the VAT reduction on food and ZSDA compliance for card readers are mapped throughout. A switch from a pure Bexio solution with a bolted-on POS saves the duplicate maintenance of article masters.

For construction and trades

Construction: project, measurement and invoice in one line.

Project controlling with phases and postings, measurements directly from the site, field service with the iOS app, advance and final invoicing per SIA. The construction catalog per SIA/NPK is built in as master data, with import and filter by trade. Staff, equipment and material stay assigned to the project, not to a list on the side.

The SIA works contract, construction warranty, retention, time-and-material work and piecework are taken into account as their own document and posting paths. Construction price escalation, hourly rates per LMV and a salary certificate with special fields for construction are built into the payroll run.

For restaurant and hotel

Hospitality: table register, staff and daily takings in step.

Table and counter register with splits and interim bills, staff planning with time sheets, VAT separation of takeaway versus restaurant, supplier invoices with units of measure, daily takings per Swiss cash-register practice. Mac as the back office, iPhone as the mobile register for service and outdoor areas.

Swiss cash-register practice, tip posting, the GastroSuisse guideline, the L-GAV minimum wage and a daily-takings log with retention are mapped in the mandatory flows. The GeBüV line takes effect automatically.

For garage and workshop

Garage: service order, spare part and asset under control.

A service order with time capture and material items, a spare-parts warehouse with minimum stock and supplier master, a vehicle master with service history. Asset management for your own lifts, diagnostic devices and tools with a depreciation schedule and maintenance calendar.

MFK appointments, warranty handling, value-added service packages, Swiss tire-change practice and AGVS apprentice management are mapped as recurring orders with a lead time.

For consulting and agency

Services: time, expenses and fees without a media break.

Time tracking per project with hourly rates, expenses with a document upload via iOS, travel costs per Swiss lump sums, a fee invoice at the push of a button. Project controlling shows delivered versus budgeted, instead of reconstructing hours from notes at month-end.

The Swiss expense regulation, daily lump sums, withholding tax on fees and special VAT rates for cross-border consulting are taken into account. A switch from pure time tracking gains accounting and forecast in one step.

For association and nonprofit

Association: members, contributions and events in one system.

A member master with categories, membership fees with a yearly invoice run, donation confirmation, events with registration, cash management with a Swiss association chart of accounts. Associations are not an appendage in ewws, but their own tenant type with their own chart of accounts from day 1.

ZGB association law, contribution obligation, member capital, donation confirmation per Swiss practice and charitable tax exemption are taken into account in the master-data model and in the chart of accounts.

For practice and therapy

Healthcare: patient accounting separated from treatment data, both in the same place.

Private practice, therapy and group practice invoice with their own chart of accounts, separate from the medical documentation. Fees per TARMED, flat rates and hourly rates, employees with a salary certificate per BAG practice, assets for medical devices with a depreciation schedule. The Mac app is the calm back-office center, the iPhone handles mobile expenses and document capture between treatments.

Patient data does not leave ewws: the AI is deterministic and self-hosted, neither OpenAI nor Anthropic see documents. The duty of secrecy, the practice chart of accounts, the VAT exemption of medical services and FMH practice are taken into account in the master-data model. The SME Pro edition covers the fiduciary connection and SwissDRG interfaces.